When someone within three miles searches for what you do, you are either on that first screen or you may as well be shut. LumiDesk Growth works on the things that decide it — every week, without you lifting a finger.
A fresh post, photo or offer on your Google listing
Reviews answered in your voice, usually same day
Facebook, Instagram and LinkedIn content posted for you
A heatmap showing where you rank, before and after
Not a report and a shrug. A list of jobs, done continuously, on the four things that decide whether a local customer finds you and picks you: your Google listing, your reviews, your local search position, and whether your business looks alive online.
Your services, service descriptions, business description and attributes are written and optimised — then revisited, because Google quietly changes what it wants and most profiles are filled in once and abandoned.
Posts, offers, photos and videos published automatically to your listing. An active profile is one of the few signals you control, and almost nobody local is doing it consistently.
Images uploaded with location data and proper metadata attached, so they work for local search instead of just sitting there.
Short video generated and published to your profile and YouTube. Most independents have none at all, which is exactly why it stands out.
Social links, opening hours, service areas and contact details kept current across the profile — including over Christmas and bank holidays, when wrong hours cost you the most.
Common questions added and answered on your listing, so the people comparing you to the shop up the road get an answer rather than a blank.
Review requests by text, email or WhatsApp, plus a QR code and link for the counter. The asking is what moves the number — most shops simply never ask.
Every review gets a reply in your tone of voice, usually the same day. An unanswered one-star does far more damage than the review itself.
Five-star reviews turned into social posts automatically, so the nice things people say about you are seen by more than the six people who scroll that far.
Your Google reviews backed up, so years of goodwill isn't sitting in one account you could lose access to.
What we will never do is filter them. Every customer gets asked, and whatever they write goes straight to Google. Screening reviews before they reach Google breaks Google's rules and the penalty lands on your listing, not ours.
A heatmap of where you actually rank across your area, so you can see the difference between being top in your own street and top three miles away. Before and after, every month.
The ten phrases that matter for your trade and your patch, tracked over time — not vanity terms nobody types.
Who is above you, who is climbing, and what changed. Useful, and occasionally uncomfortable.
People increasingly ask ChatGPT, Gemini, Claude or Perplexity for a recommendation instead of searching. We report on whether you come up there as well, because that traffic is not going back where it came from.
Schema markup and FAQ content added so search engines can read what you do and where you do it — the part almost every small-business site is missing.
Strategy changes based on what the numbers do, rather than the same plan running for a year because nobody looked.
Content written, designed and posted for your trade. This was a separate £99 product; it is now simply part of Growth.
Worth it for some trades, pointless for others. We'll tell you honestly which one you are.
You can review everything before it goes out, or leave us to it entirely. Most people watch for a fortnight and then stop looking.
No contract, cancel any time. Setup is a one-off and it covers your first month — the £399 starts 30 days later.
Getting your details consistent across 60-odd directories is a separate add-on rather than something we quietly include and hope you don't ask about. Ask and we'll price it.
Nobody can, and anybody who does is selling you something. What we promise is that the work happens every week and you see exactly where you rank each month.
Growth brings new people in. Loyalty is what stops them drifting off again six months later. The two together are the whole point.
No sense being found and then landing people on a site that won't let them book.
Being found means the phone rings. This makes sure it gets answered.
All four is LumiDesk Complete at £450 a month — £58 less than buying them separately, on one bill. See the full breakdown.
We can't promise that and we won't. Local ranking depends on things nobody controls — how long you've been there, how many reviews you have, who else is nearby. What we can tell you is that the work gets done every week rather than once, and you get a heatmap each month showing whether it's moving.
Ask them what they did last month. If they can tell you, you're probably fine and we'd say so. A lot of small businesses are paying a retainer for a report nobody reads.
You give us manager access to your Business Profile, which you can remove at any time in two clicks. You keep ownership. We never need your Google password.
It's part of this now. Posting on its own was the least effective thing we sold — it kept the page looking alive but did nothing for whether anyone found you in the first place. It made more sense inside Growth than beside it.
Because it's the only one where somebody is doing work for you every week rather than software running in the background. It's also the only one aimed at customers who've never heard of you.
The profile work lands in the first fortnight. Ranking movement is slower — think months, not weeks, and be suspicious of anyone who says otherwise.
We'll look at your Google listing together and tell you what's wrong with it. You keep whatever we find, whether you buy anything or not.
LumiDesk