You're mid-treatment, hands full, phone ringing. LumiDesk answers in your shop's voice, texts back every missed call within seconds, and books the appointment before they've tried the salon down the road.
Picks up in your shop's own voice with your hours, prices and services — not a generic script.
Every missed call gets a text within seconds with a booking link. Most bookings are won or lost in that first minute.
Phone, SMS, Facebook and Instagram messages answered in one place. WhatsApp for £10 a month more.
Real availability, not a callback promise. The customer picks a slot and it's done.
Anything it isn't sure about comes to you rather than being guessed at. You set what it will and won't handle.
Evenings, Sundays, closed days. The enquiries you currently find on Monday morning get answered on Saturday night.
Services, prices, hours, the questions you get asked twenty times a week, and the ones you want passed straight to you.
Your existing number keeps working. Calls and messages route through without you changing anything customers know.
You see every conversation. Step in whenever you want.
£99 setup, first month included
plus call and message usage · WhatsApp +£10/mo
Monthly. No contract, no tie-in, cancel whenever it stops earning its keep.
Reception answers the phone; loyalty makes sure there's a reason to ring.
A booking link worth sending when the AI texts back.
Posts that drive the enquiries reception then answers.
It's not pretending to be a person and we don't recommend that it does. It answers helpfully in your shop's voice, handles the routine questions, and hands anything unusual to you.
You set the boundaries. Anything outside them is passed to you rather than guessed at, and you can read every conversation and take over at any point.
Calls and messages carry a per-minute and per-message cost from the underlying network. The £50 covers the system; usage is billed on what you actually use, itemised, so a quiet month costs less than a busy one.
No. Your existing number keeps working exactly as it does now.
A walkthrough built around how you actually run the place — your trade, your reward, and whether this is even the right first move.
LumiDesk