A barber shop lives on the four-week rhythm. When someone slips to eight weeks nobody chases them, because nobody has the time. LumiDesk does it in one text.
what 20 recovered visits a month is worth at a £18 average spend
Against £39 a month plus texts. Twenty is an illustration — your dashboard counts the real number, and only counts customers who went quiet, got a reminder and came back.
Because it's a text message. Nothing to lose in a coat, nothing soggy at the bottom of a bag.
One win-back text to everyone who's drifted past six weeks fills the quiet part of the week.
One ask, once, right after they've had a good cut and paid nothing for it.
They search a first name and tap once. That's the entire job, and it works on the phone already in their pocket.
Better, if anything. Walk-ins are the customers you know least about, and a stamp card is the only thing that turns an anonymous walk-in into someone you can text.
Every stamp is recorded against the staff member who gave it, so you can see who's building a following.
A walkthrough built around how you actually run the place — your trade, your reward, and whether this is even the right first move.
LumiDesk